This Privacy Policy explains how Ruqias collects, uses, protects, and shares information from users (each, a “User”) of the www.ruqias.me website (“Site”). This policy applies to the Site and all products and services offered by Ruqias.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal information from Users in different ways. This happens when you visit our site, register an account, place an order, fill out a form, or subscribe to our newsletter. We may ask for your name, email address, mailing address, and phone number. However, you can also visit our Site anonymously. We only collect this personal information if you willingly provide it to us. You can always refuse to give personal information, but it might stop you from using certain features of the Site, like placing an order.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal information about you whenever you interact with our Site. This includes the browser name, the type of computer or mobile device you are using, and technical details about how you connect to our Site, such as your operating system and internet service provider.

WEB BROWSER COOKIES

Our Site uses “cookies” to make your experience better. Your web browser places cookies on your hard drive to keep records and sometimes to track information about your visit. You can choose to set your web browser to refuse cookies or to warn you when cookies are being sent. If you turn cookies off, please note that some parts of the Site may not work perfectly.

HOW WE USE COLLECTED INFORMATION

Ruqias collects and uses your personal information for the following reasons: To improve customer service: Your information helps us respond to your customer service requests and support needs more quickly. To personalize your experience: We look at how our Users, as a group, use the services and resources on our Site to make it better for everyone. To improve our Site: We are always trying to improve our website based on the information and feedback we receive from you. To process transactions: When you place an order, we use your information only to complete that order. We do not share this information with outside parties, except when it is strictly necessary to deliver your product. To run promotions or surveys: To send you information about topics you agreed to receive and that we think will interest you. To send periodic emails: We use the email address you provide to send you updates about your order. We may also use it to answer your questions. If you join our mailing list, you will receive emails with company news, updates, and product information. You can easily unsubscribe at any time using the instructions at the bottom of each email.

HOW WE PROTECT YOUR INFORMATION

We use safe data collection, storage, and processing practices. We have strong security measures in place to protect your personal information, username, password, transaction details, and other data stored on our Site from unauthorized access, changes, or destruction. Our Site follows PCI security standards to create the safest possible environment for our Users.

CHANGES TO THIS PRIVACY POLICY

Ruqias can update this privacy policy at any time. When we do, we will update the date at the bottom of this page. We encourage you to check this page often to stay informed about how we protect your personal information. By using the Site, you agree that it is your responsibility to review this policy periodically.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you accept this policy and our Terms of Service. If you do not agree, please do not use our Site. If you continue to use the Site after we post changes to this policy, it means you accept those changes.

CONTACTING US

If you have any questions about this Privacy Policy or your dealings with this site, please contact us at:Ruqias
www.ruqias.me
Lahore, Pakistan
Email: ruqias@gmail.com

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TERMS OF SERVICE

OVERVIEW

This website is operated by Ruqias. Throughout the site, the terms “we”, “us”, and “our” refer to Ruqias. We offer this website, including all its information, tools, and services, to you (the user), provided you accept all the terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you are using our “Service” and agree to follow these terms and conditions (“Terms of Service”, “Terms”). These Terms apply to everyone who uses the site, including browsers, customers, and merchants. Please read these Terms carefully. If you do not agree to all the terms, you may not access the website or use our services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province, or that you have given permission for your minor dependents to use this site. You must not use our products for any illegal purpose or violate any laws in your area (like copyright laws). You must not transmit any computer viruses or harmful code. Breaking any of these terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (except credit card information) might be transferred without encryption over different networks. Credit card information is always encrypted to keep it safe. You agree not to copy, sell, or exploit any part of the Service without our written permission.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or out of date. The material here is for general information only. You should not make big decisions based solely on this site without checking more accurate sources. The site may have historical information that is not current. We can change the site’s content at any time, but we don’t have to update it.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products can change without notice. We can modify or stop the Service (or any part of it) at any time without notice. We will not be liable to you or anyone else for any price changes, suspensions, or stopping of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services might only be available online. These items may have limited stock and can only be returned or exchanged according to our Return Policy. We try our best to show the exact colors and images of our products, but we cannot guarantee your computer monitor will display the colors perfectly. We reserve the right to limit the sales of our products to any person or region. We can also limit the quantities of any products we offer. Product descriptions and prices can change at any time. We do not guarantee that our products or services will perfectly meet your expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We can refuse any order you place. We might limit or cancel the amount purchased per person, per household, or per order. If we cancel an order, we will try to let you know using the email or phone number you provided. We can refuse orders that look like they are from dealers or resellers. You agree to provide true and complete information for all purchases. You must keep your account and email updated so we can contact you and complete your transactions.

SECTION 7 – OPTIONAL TOOLS

We may give you access to third-party tools that we do not monitor or control. You agree that we provide these tools “as is” without any guarantees. We are not liable for anything related to your use of these third-party tools. Use them at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Some content or products on our site may include materials from third parties. Links on our site may take you to other websites that are not connected to us. We are not responsible for checking their content, and we are not liable for any damages caused by using third-party websites. Please read their policies carefully before buying anything from them.

SECTION 9 – USER COMMENTS AND FEEDBACK

If you send us ideas, suggestions, or other materials (comments), you agree that we can use, edit, copy, and publish them at any time without restrictions. We do not have to keep your comments secret or pay you for them. Your comments must not violate anyone else’s rights (like copyright or privacy). They must not contain abusive, illegal material, or computer viruses. You cannot use a fake email address or pretend to be someone else. You are completely responsible for your comments.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Sometimes there may be typos or errors on our site regarding product descriptions, pricing, shipping charges, or availability. We reserve the right to fix these errors and cancel orders if the information was wrong, even after you have placed your order.

SECTION 12 – PROHIBITED USES

You are strictly prohibited from using the site to: (a) do anything unlawful; (b) ask others to do unlawful things; (c) violate any laws or rules; (d) steal our intellectual property or the property of others; (e) harass, abuse, or discriminate against anyone; (f) submit false information; (g) upload viruses; (h) collect other people’s personal information; (i) spam or scrape the website; (j) use the site for obscene purposes; or (k) bypass the site’s security features.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that our service will be uninterrupted, secure, or error-free. We do not promise that the results from using our service will be completely accurate. You agree that you use the service at your own risk. The service and products are provided “as is”. Ruqias and its team will not be liable for any injury, loss, or any direct or indirect damages (including lost profits or lost data) arising from your use of the service or products.

SECTION 14 – INDEMNIFICATION

You agree to protect and hold Ruqias and its team harmless from any claims or demands (including lawyer fees) made by a third party because you broke these Terms of Service or violated a law.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, that specific part will be removed, but all the other terms will still remain fully valid and enforced.

SECTION 16 – TAXES

Customers will be charged an 18% Government Sales Tax (GST) on their bill.

SECTION 17 – TERMINATION

These Terms remain effective until you or we terminate them. You can terminate them by stopping your use of our site. If we suspect you have broken any of these terms, we can terminate this agreement at any time without notice, and you will still have to pay any amounts owed.

SECTION 18 – ENTIRE AGREEMENT

These Terms of Service, along with any policies we post on the site, make up the entire agreement between you and us. This agreement replaces any older agreements or conversations we might have had.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the newest version of these terms on this page at any time. We reserve the right to update or change these Terms of Service. It is your responsibility to check this page periodically.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
Email: ruqias@gmail.com
Website: www.ruqias.me